Terms

  • Every item we sell comes with our 100% satisfaction guarantee. We will issue a Full refund on merchandise that is new and unused and returned with the original packaging in resaleable condition within 10 days of purchase date for any reason.
  • We also give 30 days guarantee of purchase date excl. Atomizer
  • All orders will be processed within 24 hours, and shipping lead time can vary from 1 to 14 working days BUT usually 1 to 2 working days from purchase
  • Returned product must include all parts, accessories, instructions and packaging , etc.
  • During the guarantee period, please send back the broken unit to us and we will send you a new one for replacement after we receive the broken unit. Please note, that you must cover all shipping costs.
  • We require customers to be over 18. Once purchased, keep the electronic cigarette and cartridges away from children – remember, nicotine is a poison!
  • You should consuld your doctor before using any nicotine replacement product.
  • Nicotine is addictive. None of our products should be used by anyone other than people of legal age who currently smoke tobacco cigarettes. Our products are meant solely as an alternative to smoking conventional tobacco cigarettes
  • Use at your own discretion and risk.
  • We are not responsible for shipping service transit times. Transit times may vary, particularly during peak periods.
  • We are only responsible for items which have been covered by insured postage (Royal Mail First Class Recorded).
  • The free shipping while buying for over 50 pounds is ONLY on the UK terrytory. When you are from abroad you must chose in delivery option… international delivery for 3.99 pounds or for 6.99.
  • Please note, due to weather and being close to Christmas, even first class recorded delivery post which should arrive next day is taking up to 8 days to deliver.
  • We would advise customers to ensure that they select the correct delivery option available which is applicable to your place of residence, otherwise we can not accept any responsibility for loss or non-delivery of goods.
  • The free shipping while buying for over 50 pounds is ONLY on the UK terrytory. When you are from abroad you must chose in delivery option ….. international delivery for 3.99 pounds or for 6.99.
  • From Monday to Friday all the orders placed before 11 a.m. will be sent at 11.30a.m.
  • PLEASE NOTE we accept responsibility for loss of INSURED packages ONLY.
  • For any missing packages sent in UK area we refund the money after 15 working days and for missing packages sent out of UK area after 25 working days ( see the Royal Mail roles).
 

UK ROYAL MAIL 1st CLASS
RECORDED DELIVERY
(Insured)
£3.99

UK ROYAL MAIL 2nd CLASS
Stamp DELIVERY
(No Insured)
£2.20

INTERNATIONAL ROYAL MAIL
Proof of Postage (DENMARK - USA - FRANCE)
(No Insured)
£3.99

INTERNATIONAL ROYAL MAIL
RECORDED (DENMARK - USA - FRANCE)
(Insured)
£7.99

UK Next Day Delivery
Insured Up to £300
£6.99 

International Delivery
Insured Up to £300
£11.99